1.WHO WE ARE?
BOSKD is the registered company that trades under the name of The Medieval Banquet and Ivory Vault at Ivory House, St Katharine Docks, London E1W 1BP.
2.WHAT INFORMATION DO WE ASK FOR?
To enable us to manage your booking or ticket we will ask you to provide personal details such as:
• Email address
• Phone Number
• Payment details
• Group name for your booking
For marketing we collect:
• Email address
When signing up to our newsletter, we will only ever ask for your email address and your name although your name is not obligatory. If you have requested to sign up for our newsletter when booking a ticket online or when making an enquiry through our website we will only retain your name and email address for marketing purposes. You can ask for details to be removed from our system at any time by contacting us directly or by unsubscribing to our newsletter by clicking the unsubscribe button at the bottom of the email.
3.WHY AND HOW DO WE USE THIS INFORMATION?
We collect personal information provided from you when using our reservation or booking services. We will process this personal information for the purposes of providing you with our services, dealing with your enquiries and requests, administering orders for goods such as gift vouchers and providing you with confirmation of your reservations. We will then retain this information for a short period in order to provide receipts or get in touch regarding lost items at our venue.
For marketing, we use Mail Chimp to manage our mailing list and to send out newsletters via email to let you know what we’re up to. You will receive news and details of upcoming special events and offers from The Medieval Banquet or Ivory Vaults. We will only keep your data for as long as we still have your permission. You may withdraw your consent at any time.
We will not disclose your personal information to third parties other than the third-party service providers (such as Bookingbug.com, Mail Chimp or Ticket Tailor) to help us operate our business and the website and to administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
You have the right to have inaccurate personal data rectified or removed – if you would like to do so please contact us on [email protected] You have the right to stop marketing at any time. You can just click Unsubscribe on any email you are sent or let us know at any time by sending an email to [email protected]
6.HOW SECURE IS YOUR DATA?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
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The Medieval Banquet
St Katharine Docks
London E1W 1BP
The Medieval Banquet is located just to the east of the City of London and Tower Bridge, in St. Katharine’s Dock. It is easy to get to by public transport (bus or tube) or taxi.
The nearest British Rail station is London Bridge (Approx. 20 minutes walk), which has regular services seven days a week. From London Bridge, walk east down Tooley Street, cross Tower Bridge, and St. Katharine’s Dock can be seen to the right.
The Medieval Banquet is located in Ivory House beyond Guomans Tower Hotel.
Coaches and taxis can drop off and pick up on the East Smithfield Road just at the entrance of St. Katharine’s Dock. Parking is available at City Quay Car Park,located on Thomas Moore Street.
The nearest station is Tower Hill on the District and Circle lines (5 minutes walk). From the station,turn right and walk under the main road towards the Tower of London, turn left and walk alongside the Tower of London and under the road that leads to Tower Bridge, turn right and then first left and walk alongside the moored boats. The Medieval Banquet is directly ahead.
The nearest station is Tower Gateway (5 minutes walk). A two minute walk along East Smithfield and you will reach the St Katharine Dock's entrance, The Elephant Gates.
The Medieval Banquet is situated in the vaulted cellars of Ivory House and due to building restrictions, wheelchair access is limited.
Please contact us before booking